Privacy Policy

Last updated: April 7, 2026

Dorthea ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit dorthea.org or use our AI-powered long-term care decision platform.

Information We Collect

We may collect information you provide directly to us, including:

• Information you enter during our care assessment (care needs, financial situation, location)
• Contact information such as name and email address if you create an account or contact us
• Communications you send us

We also automatically collect certain information when you visit our site, including:

• Log data (IP address, browser type, pages visited, time spent)
• Device information (hardware model, operating system)
• Analytics data via Google Analytics (anonymized usage patterns)

How We Use Your Information

We use the information we collect to:

• Provide and improve our long-term care decision guidance services
• Personalize your experience and deliver relevant care recommendations
• Communicate with you about your account or our services
• Analyze usage to improve our platform
• Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers — third parties that help us operate our platform (hosting, analytics, email delivery)
• Care partners — only with your explicit consent, we may share relevant care information with senior living providers or advisors you choose to connect with
• Legal requirements — when required by law or to protect our legal rights

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Health Information

Our platform may collect information related to health and care needs to provide personalized guidance. This information is used solely to provide our services and is treated with the highest level of confidentiality. We are not a covered entity under HIPAA, but we apply equivalent standards of care to health-related information you share with us.

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience. You can control cookie settings through your browser. We use Google Analytics to understand how visitors use our site — this data is anonymized and aggregated.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of certain data processing activities
• Data portability

To exercise these rights, contact us at the address below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated date.