Company Overview
Authenticare is an established Electronic Visit Verification provider serving Medicaid-funded home health and personal care agencies. The platform offers multiple verification methods — including telephony (IVR), mobile app, and biometric options — enabling agencies to comply with 21st Century Cures Act EVV requirements across different operating environments.
Authenticare serves as a third-party EVV data capture vendor for agencies that use its verification tools while transmitting data to state-contracted aggregators (Sandata, HHAeXchange, or others) for claims adjudication. The telephony option is particularly valuable for rural settings with limited smartphone access.
Products & Platform
Market Position
Authenticare serves agencies that need verified EVV data capture connecting with state aggregators — particularly useful in states where agencies choose their own EVV vendor but must transmit to a state-designated aggregator. Telephony options address a meaningful accessibility gap for rural or older caregiver populations.
Key Data & Metrics
| Metric | Detail |
|---|---|
| Verification Methods | Telephony (IVR), Mobile GPS, Biometric options |
| Market Role | Third-party EVV data capture (not state aggregator) |
| Federal Mandate | 21st Century Cures Act compliance |
| Founded | ~2000 |
Recent News & Developments
How Dorthea Uses This Technology Category
Dorthea's AI co-pilot helps families understand how platforms like Authenticare affect the quality and accountability of senior care facilities and home care agencies they are evaluating. Our free guidance helps families ask the right questions.