Company Overview

Netsmart is one of the most comprehensive post-acute and behavioral health technology companies in the United States, serving more than 750,000 care providers across home health, hospice, palliative care, skilled nursing, senior living, and behavioral health. Founded in 1968 and backed by GI Partners, Netsmart has been ranked the #1 post-acute IT vendor by Black Book Research for 11 consecutive years.

The company's flagship platform, myUnity, is a cloud-based EHR that unifies clinical, operational, and financial workflows across the entire post-acute care continuum in a single system — eliminating the need for separate platforms as patients move between care settings. Its CareFabric® platform integrates EHR, revenue cycle, referral management, EVV, care coordination, and telehealth into one digital health ecosystem.

In 2025, Netsmart received 28 Black Book awards across home health, hospice, SNF, behavioral health, and care coordination categories — recognized for AI-driven clinical decision support and near real-time care coordination capabilities.

Post-Acute EHRHome HealthHospiceSNFBehavioral HealthCareFabricInteroperabilityValue-Based Care

Products & Platform

myUnity EHR
Cloud-based post-acute EHR unifying home health, hospice, palliative, SNF, assisted living, memory care, and personal care in one platform.
CareManager™
Care coordination and population health management — reducing care gaps and managing referrals across the post-acute continuum.
CareFabric® Platform
Integrated framework combining EHR, RCM, referral management, EVV, telehealth, and consumer engagement in a unified enterprise ecosystem.
Referral Management
AI-powered referral tools and CareConnect™ data exchange enabling efficient hospital-to-post-acute referral workflows.
myEvolv
Behavioral health and human services EHR — serving IDD, community behavioral health, and human services organizations.

Market Position

Netsmart is the only major vendor offering a single platform spanning behavioral health and the full post-acute continuum. The CareFabric® QHIN designation and Carequality connectivity place Netsmart at the forefront of post-acute interoperability — critical as CMS expands data sharing requirements under the IMPACT Act.

For families navigating care transitions, Netsmart's platforms are the systems that home health and hospice agencies use to document care delivery, coordinate with hospitals, and verify visit compliance — directly affecting care quality and accountability.

Key Data & Metrics

MetricDetail
Black Book Ranking#1 post-acute IT vendor — 11 consecutive years
Provider Network750,000+ care providers
Platform ScopeHome health, hospice, SNF, AL, behavioral health
Founded1968

Recent News & Developments

Apr 2025
Named #1 in 2025 Black Book Post-Acute IT Market Report for 11th year
Black Book collected feedback from 1,300+ post-acute care professionals across 18 KPIs — Netsmart received top rankings across EHR, RCM, referral management, and care coordination.
2025
Advances QHIN designation for national interoperability leadership
Netsmart achieves Qualified Health Information Network designation — expanding its role in national health data exchange infrastructure across post-acute settings.
2024
Hospice of the Western Reserve selects Netsmart for enhanced care delivery
Major hospice organization selects myUnity to enhance care delivery across hospice and palliative care service lines.

How Dorthea Uses This Technology Category

Dorthea's AI co-pilot helps families understand how platforms like Netsmart affect the quality and accountability of senior care facilities and home care agencies they are evaluating. Our free guidance helps families ask the right questions.